Sbi Credit Card Ceo Email Id

Easily handle your account using the SBI Card Mobile App while on the move.

Corporate Card

Contact us if you have any questions or feedback. We are here to assist you and would be delighted to provide support.

If you happen to misplace your SBI Corporate Card in India.

  • Log on to sbicard.com and instantly block your card by clicking on ‘Block Lost\Stolen Card’
  • SMS BLOCK XXXX to 5676791 from your registered mobile no. (XXXX = Last 4 digits of your SBI Card)

To contact the CEO of SBI Credit Card, you can reach out by dialing 1860 180 1290, adding your local STD code before the number. Alternatively, you can call toll-free at 1800 180 1290.

If you have lost your SBI Corporate Card or need cash outside India, call 24X7 Visa toll-free helpline number for emergency card related assistance within 3 working days*.

SBI Corporate Card members can enjoy the benefit of receiving replacement emergency cards with a validity period of 30 days. Upon returning to India, simply contact the SBI Card helpline for assistance. If your card allows cash facility, you may also avail cash disbursement services.

Visa offers a service for emergency card replacement, which is governed by the Visa Operating Regulation. To find out more about this facility, visit corporate.visa.com.

Grievance Redressal

You can choose from the available methods to lodge your complaint. Select any of these options and register your grievance.

Addressing Customer Complaints: Grievance Resolution

You can choose from various options to file your complaints according to your preference. We strive to address every issue within the given time frame. If we need additional time to resolve your concern properly, we will keep you updated on the progress.

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Write To Us

The contact address for the CEO of SBI Cards & Payment Services Ltd. in India is located at DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon -122002(Haryana).

How to file a complaint with SBI credit card?

SMS services provided by SBI can also be utilized for raising complaints about their credit cards. Simply compose a text message explaining the issue concisely and send it to the designated SMS number provided by the bank. This allows for quick communication without having to wait on hold during phone calls.

Lastly, missed call services offered by SBI enable customers to register complaints effortlessly. All you need to do is give a missed call on the specified toll-free number associated with grievance redressal for credit cards. Once they receive this missed call alert, their representatives will get in touch with you promptly regarding your complaint.

Remember that when reaching out through any channel mentioned above, it is crucially important that you provide accurate information while describing your complaint clearly but concisely. Providing sufficient evidence or supporting documents whenever possible will help expedite resolution processes as well.

Escalate a Query

If you are dissatisfied with our reply to your online inquiry, you can escalate the issue or contact us by phone at 1860-180-7777.

Can we give office email ID for credit card?

Remember that these suggestions are aimed at ensuring compliance with Indian laws and protecting personal and financial information while communicating electronically.

Escalation Matrix

Click here to see our Escalation Matrix and other options.

We make every effort to address all reported issues within the given timeframes. If we need additional time to resolve your concern properly, we will keep you updated on any progress made.

How can I get my SBI email ID?

Step 1: Download SBI YONO app

Select Service Request and go to Profile

After opening the SBI YONO app, look for a section called “Service Request” and tap on it. Then, navigate to the “Profile” option within this section.

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Enter OTP for verification

Grievance Redressal Officer:

Below are the contact details of key personnel at SBI Credit Card for addressing any concerns or escalations.

– Mr. Prosenjit Dhar, Nodal Officer: You can reach out to him at 1860-180-7777 or write to him for escalating your interactions. The address for correspondence is DLF Infinity Towers, Tower C, 10th–12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon –122002 (Haryana).

– Mrs. Rupali Bhardwaj, Principal Nodal Officer: For further escalation of your interactions with SBI Credit Card, you can contact her directly. The address for correspondence remains the same as mentioned above.

What is the email format for SBI Card?

– This format applies to all employees or individuals associated with SBI Card.

Call Us

If your issue remains unresolved, you can send a written communication to.

The Banking Ombudsman Scheme 2006: A Brief Overview

If you are not satisfied with our response to your complaint within 30 days and want to explore other options for resolving the issue, you can contact the Banking Ombudsman appointed by the Reserve Bank of India. We adhere to the Banking Ombudsman Scheme, 2006 implemented by the Reserve Bank of India.

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Before continuing, please acknowledge the disclaimer as you will be redirected to a third-party website.

SBICPSL does not guarantee the accuracy, completeness, or reliability of any materials, advice, opinions, statements, or other information displayed on this site. Such information should be attributed to third parties and not SBICPSL.

SBICPSL and its associated parties, including employees, officers, directors, and agents, explicitly deny any responsibility for any shortcomings in the services provided by the service provider whose website you are about to visit. SBICPSL and its affiliates, as well as their directors, officers, and employees, will not be held liable or responsible for any losses incurred due to deficiencies in the services of the service provider or disruptions on their website. This also includes any issues arising from other parties involved in making this site or its data accessible to you. SBICSPL and all related parties mentioned above are protected against legal proceedings or matters that may arise from these circumstances.

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Is it possible to reach out to my credit card company?

If you need to get in touch with your credit card issuer, a convenient and straightforward option is to call the phone number provided on the back of your credit card. This contact number will connect you to the main customer service center of the card issuer, where you can navigate through a series of options using either a phone tree or voice-recognition system to choose the reason for your call.

Raising a complaint about my credit card

You can raise your grievance on the Digital Complaint Management System (CMS) Portal: https://cms.rbi.org.in/cms/IndexPage.aspx. This this is the unified portal for Banking, NBFC as well as Digital Transactions related grievances.

What is the email id for SBI credit card address change?

Q1. How can I update my address in my Credit Card Account?

Updating your address ensures that all future correspondence related to your credit card account will be sent to the correct location.

Leader in credit card?

HDFC Bank is currently the leading player in the credit card market in India. Other major players include ICICI Bank, SBI Card, and Axis Bank. HDFC Bank holds the highest number of credit cards with a total of 20 million customers. ICICI Bank follows closely behind with 16.48 million cards, while SBI Card has 18.48 million and Axis Bank has 13.58 million.

ICICI Bank also holds a substantial share in the Indian credit card market due to its widespread presence and competitive product offerings tailored to meet diverse customer needs. Their focus on digital banking solutions has further contributed to their popularity among tech-savvy consumers.

Axis Bank may have fewer customers compared to other major players; however, it still maintains a significant position within the industry by offering innovative features such as contactless payments and personalized reward programs that appeal to specific segments of consumers.

Overall, these four banks dominate the Indian credit card market through their extensive reach, competitive products/services offered, and commitment towards meeting evolving customer demands effectively.