What Is Cnp Channel In Sbi

The CNP channel in SBI, also known as the Card Not Present channel, is a payment method that allows customers to make transactions without physically presenting their card. This article provides an overview of what the CNP channel is and how it works within the State Bank of India (SBI) system. Understanding this payment option can be beneficial for both SBI account holders and merchants who accept payments through this channel.

Mail-order fraud

companies may guarantee delivery of goods to a location, but they are normally not required to check identification and they are usually not involved in processing payments for the merchandise. A common preventive measure for merchants is to allow shipment only to an address approved by the cardholder, and merchant banking systems offer simple methods of verifying this information. Before this and similar countermeasures were introduced, mail order was rampant as early as 1992. A carder would obtain the credit card information for a local resident and then intercept delivery of the illegitimately purchased merchandise at the shipping address, often by staking out the porch of the residence.

Small transactions generally undergo less scrutiny, and are less likely to be investigated by either the card issuer or the merchant. CNP merchants must take extra precaution against fraud exposure and associated losses, and they pay higher rates for the privilege of accepting cards. Fraudsters bet on the fact that many fraud prevention features are not used for small transactions.

How to activate the CNP channel in SBI?

To change the channel type for your SBI account, follow these steps. First, select “Change Channel Type” and click on submit. Then, from the drop-down menu, choose CNP (Card Not Present) channel. After that, click on “enable CNP channel”. Next, submit the form and enter the OTP (One-Time Password) provided to you. Finally, click on submit again to complete the process.

You might be interested:  Top-rated Monthly Income Scheme In SBI for Guaranteed Returns

By following these steps, you will be able to enable your ATM card for online transactions. The CNP channel allows you to make purchases or payments online without physically using your card at a point-of-sale terminal or an ATM machine.


Between 2006 and 2010, a scheme was discovered in the United States that resulted in over $10 million worth of fraudulent charges on credit and debit cards. The individuals behind this operation utilized over 100 accounts they had established to carry out these illicit transactions.

Each merchant account was attached to an belonging to a real merchant with a similar-sounding name.

Each merchant account was connected to an 800-number provided by CallMe800. Additionally, each account had its own website created by the scammers. They also rented physical addresses from companies like IWG for each merchant account. These virtual office companies were unaware of and not involved in the scam; their role was simply to forward any mail received at the virtual office to Earth Class Mail. This service scanned the mail from the physical address associated with the merchant account and forwarded it electronically to other accounts set up by the scammers. To avoid suspicion, when checking their online merchant accounts, the scammers made sure to use a location near the billing address.

Approximately one million credit cards were charged $9 each over a span of four years. However, credit card companies typically only investigate charges exceeding $10 due to the cost involved in conducting an investigation. The funds were then transferred to bank accounts located in Lithuania, Estonia, Latvia, Bulgaria, Cyprus, and Kyrgyzstan where they could not be traced or recovered. Interestingly, the culprits attempted a 20-cent charge which raised more suspicion compared to the $9 charge. Surprisingly, only around 10 percent of these fraudulent charges were reported or disputed by the affected cardholders.

You might be interested:  2023 SBI Clerk Admit Card

Understanding the CNP Payment Channel

In order for a transaction to be classified as CNP (Card Not Present), it is necessary that both the credit card and the cardholder are not physically present during payment. Numerous everyday purchases fall under the category of CNP transactions, which include:

2. Telephone orders: Consumers can place orders over the phone by providing their credit card information to complete the transaction.

3. Mail-order purchases: Customers can make purchases through mail-order catalogs or brochures by sending in their credit card details along with an order form.

4. Recurring payments: Transactions where regular payments are made automatically without physical presence, such as monthly subscriptions or utility bill payments.

5. Digital downloads: Purchasing digital content like music, movies, e-books, etc., from online platforms without being physically present at a store.

6. Virtual services: Paying for virtual services like software licenses, online courses, consultation fees via electronic means without face-to-face interaction.

7. Mobile app transactions: Making purchases within mobile applications using stored credit card information without having to physically swipe or insert the card into a terminal.


A card-not-present transaction (CNP) refers to a payment made using a payment card where the cardholder is not physically present during the transaction. This type of transaction commonly occurs in mail order or telephone order (MO/TO) scenarios, where the customer provides their card details over the phone or through written communication. In such cases, the merchant cannot visually examine the physical card at the time of placing an order and processing payment.

Activating my SBI card globally: How do I do it?

1. Go to the main menu located on the left side of the screen.

2. Select “Services” from the options available.

3. Choose “Manage Card Usage” from the list of services provided.

You might be interested:  Update Address in SBI Account: A Step-by-Step Guide to Changing Your Address

4. Look for an option that allows you to change or modify transaction types and select it.

5. Change the transaction type from Domestic to International by following the instructions provided.

Can you provide a case of a CNP transaction?

Card-Not-Present (CNP) transactions refer to situations where a payment is made without physically presenting the card to the merchant. These types of transactions usually occur in online or remote settings, where the cardholder provides their card details electronically or over the phone.

Here are some examples of Card-Not-Present transactions:

1. eCommerce shopping carts: When you purchase products from an online store and make a payment using your credit or debit card, it is considered a CNP transaction.

3. Automatic billing: Many subscription-based services like streaming platforms or utility bills require customers to provide their card details upfront. The payments for these services are then automatically deducted each month without physically presenting the card again.

4. Phone orders: When you place an order over the phone and provide your card information verbally instead of swiping or inserting it into a physical terminal, it falls under CNP transactions.

5. Website payments: If you donate money to charities through their websites by filling out an online form with your card details, this type of transaction is also classified as CNP.

6. Mail order purchases: In some cases, when you send in an order form along with your credit/debit card information through mail for purchasing goods/services offered by specific companies, it counts as a CNP transaction.

Does Google Pay involve CNP transactions?

Mobile wallets like Apple Pay and Google Pay serve as convenient tools for making online purchases. When used in this context, they exemplify Card-Not-Present (CNP) payments. With CNP transactions, the customer does not physically present their payment card to the merchant during the purchase process. Instead, they provide their card details through a digital platform or app.